FAQs
Questions to settle before ordering
What is the minimum order quantity?
Our standard custom-order starting point is 100 pieces per design and color. Gold-filled component availability may impose different minimums; confirm the workable quantity for your design.
How does development begin?
Send the drawing or reference, dimensions, component requirements and material specification. We review feasibility and cost before agreeing a sample.
How long will the order take?
Lead time depends on confirmed material availability and the production work required. Ask for separate sample, production and freight dates in the quotation.
Can I review a sample first?
Yes. Agree the sample scope, charges and schedule before development. Any credit against a later order must be recorded in the quotation.
How does gold-filled differ from plating or solid gold?
Gold-filled uses a mechanically bonded gold-alloy layer over another metal. Electroplating deposits a gold layer on the surface. Solid gold jewelry is made from a gold alloy throughout the relevant part. Each construction needs its own description.
What documents should I request?
Request the gold karat, gold-weight fraction, base metal and component specification, with supporting documents relevant to your market. A general claim of FTC certification does not replace this information.
How is quality checked?
Agree checks for dimensions, joints, closures, color and surface finish against the approved sample. Specify any additional material or durability tests before production.
Which base metal is used?
The base metal depends on the supplied material or component and must be identified in its specification. Do not infer the alloy or allergy suitability from the gold color.
What are the payment terms?
Payment terms, tooling charges and sample fees are confirmed in the quotation before the order is placed.
What packaging is available?
We can discuss individual protection, cards, pouches and boxes around the dimensions of the jewelry and your sales channel.



